Learner Support

Get help with your course

Our learner support team is ready to answer your questions. Check the FAQ section below to find popular answers or use our contact details to reach out to us.

Popular questions and answers

When will I get my results and certificate?

I am not receiving my password to logon

I have logged on, but my course won’t load

Videos will not play within the course

How long do I have to complete my course?

I am not able to access the next module

I am not able to access the assessment

How can I download my workbook?

What happens if I fail?