Reopening your business may mean some staff have use public transport in order to travel to work. Current advice is that, where this is avoidable, other methods should be used. But this isn’t feasible for everyone.

Where your staff have to use public transport, it’s important that their safety is addressed and advice given on steps to take.

New guidance from the Department for Transport provides advice on how passengers should make journeys safely, following the publication of the government’s roadmap and strategy for the next phase of the pandemic. It urges people to consider cycling, walking or driving to help ensure there is enough capacity for those who need to travel on public transport to do so safely.

As the Transport Secretary stated on Saturday (9 May 2020), even as public transport begins to revert to a full service, the two-metre social distancing rule would only leave effective capacity for one in ten passengers on many parts of the network.

The advice sets out that if people who cannot work from home and have to travel for work, they should first consider alternatives to public transport. Those driving their own cars have been asked to avoid busy areas.

For those who have to use public transport, the guidance for passengers on how to travel safely recommends:

• keeping two metres apart from others wherever possible;
• wearing a face covering if you can;
• using contactless payment where possible;
• avoiding rush hour travel where feasible;
• washing or sanitising your hands as soon as possible before and after travel; and
• following advice from staff and being considerate to others.

All transport operators have been issued guidance on ensuring stations and services are regularly cleaned, making clear to passengers how to stay two metres apart where possible in stations, airports and ports, and to ensure routes for passengers are clearly communicated to avoid crowding. The government’s guidance also sets out steps operators should take to provide safe workplaces and services for their staff and passengers across all modes of private and public transport.

Transport Secretary Grant Shapps said:

“Transport operators and staff have been working hard to ensure that people who need to get to work are able to do so, including crucial NHS workers and all those on the frontline of the fight against the virus.

“Alongside the cycling and walking revolution we are launching, and clear guidance to passengers and operators published today, we can all play our part by following the advice and reducing pressure on public transport.

“If we take these steps, all those who need to use public transport should feel confident that they can do so safely, with the space to maintain social distancing as far as possible.”

This follows the Transport Secretary announcing a £2 billion package of cycling and walking investment on Saturday that will deliver a green revolution in travel, easing the pressure on public transport services by helping more people than ever choose alternative forms of travel. This included £250 million for local authorities in England to create pop up bike lanes with protected space for cycling, wider pavements, safer junctions, and cycle and bus-only corridors.